Your personal information is completely safe with Jillelive. This privacy policy explains what data we collect, how we use it, and how we keep it secure.
Jillelive follows world-class technology and policies to ensure your privacy.
All communication between you and Jillelive servers is secured with TLS 1.3 encryption, preventing any interception of data in transit.
Your personal data is stored in AES-256 encrypted data centers. Unauthorized access is completely prevented.
Only authorized Jillelive staff can access your data, and only when necessary.
Jillelive never sells or rents your personal data to third parties. This is a core commitment we stand by.
SMS-based or app-based two-factor authentication (2FA) is available to keep your account secure.
Jillelive's security experts regularly review systems and update protections against emerging threats.
Your Privacy Matters: By creating an account or using Jillelive, you agree to this Privacy Policy. This policy has been written with complete transparency.
Jillelive is an online betting and gaming platform operated through the jillelive.com domain. We place the highest importance on the privacy of our users.
This Privacy Policy will explain:
This policy applies to all access to Jillelive across any device — website, mobile app, or any other channel.
Jillelive collects two types of information — what you provide directly, and what is gathered automatically through your use of the platform.
| Data Type | Example | How It's Collected |
|---|---|---|
| Identity Information | Name, date of birth, gender | At Registration |
| Contact Information | Email address, mobile number | At Registration |
| Identity Verification | NID, passport photo | During the KYC process |
| Financial Information | Mobile banking number, transaction history | Payment Timing |
| Technical Information | IP address, device, browser | Automatic |
| Usage Data | Betting history, login timestamps | Automatic |
Important: Jillelive never stores your full bank card number or password. Payment details are processed directly by the payment gateway.
Jillelive uses your data only for specific, legitimate purposes:
Jillelive does not share your data with any marketing or advertising companies. Promotional communications are strictly limited to Jillelive's own offers.
Jillelive does not sell your personal data. However, data may be shared in the following limited circumstances:
All third parties listed above are bound by strict confidentiality agreements with Jillelive and may not use your data for any other purpose.
Jillelive uses cookies and similar technologies on its website. Cookies are small text files stored on your device.
Cookies used by Jillelive:
You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to stop working properly.
Note: Jillelive does not use any third-party advertising cookies. Your browsing data is never shared with advertisers.
Jillelive uses industry-leading technology to protect your data:
Despite our best efforts to protect your data, no one can guarantee 100% security on the internet. We strongly recommend using a strong password and keeping two-factor authentication enabled.
Jillelive does not retain your data longer than necessary. Retention periods vary depending on the type of information:
Once the retention period ends, data is securely deleted or anonymized.
As a Jillelive user, you have the following rights over your personal data:
You may request to know what personal data Jillelive holds about you.
You may request corrections to any inaccurate or incomplete information.
In certain circumstances, you may request that your data be deleted (except where required by law).
You may object to the processing of your data for specific purposes.
You may request a download of your data in a structured format.
You can unsubscribe from promotional communications at any time.
To exercise this right, email us at support@jillelive.com. Jillelive will aim to respond within 30 days.
Jillelive is strictly for users aged 18 and above. We do not knowingly collect data from minors.
If we become aware that a minor is using Jillelive:
If you believe your child is using Jillelive, please contact support@jillelive.com immediately.
Protecting minors from online betting is a social responsibility we take very seriously.
Jillelive may update this Privacy Policy from time to time. When changes are made:
Continuing to use the platform after any changes constitutes acceptance of the updated policy. If you do not agree to the new policy, you may request to close your account.
For any questions, complaints, or data-related requests regarding this Privacy Policy, please reach out through the following:
Email: support@jillelive.com
Live Chat: Chat button at the bottom right of the website
Response Time: Within 24 hours (typically)
Jillelive takes your privacy concerns seriously and works to resolve them promptly.
Find answers to common questions in our FAQ